Victory is an International Standard Organization (ISO) 9001:2015 certified company. Our quality control system is geared toward the requirements of customer related activities according to the standards set forth by the ISO, including:
■ Document Control - To ensure that documents are issued in the correct versions (including software) needed to perform the task, including the deletion of obsolete documents.
■ Purchasing - To identify preferred suppliers and provide them with the correct purchase information.
■ Training - To identify training needs and maintain accurate records of who has been trained in each area.
■ Contract Review - To ensure that the customer's obligations and needs are satisfied.
■ Corrective Action - To prevent errors from recurring and to process customer complaints in a prompt and professional manner.